Effective Date: October 2, 2023
Last Revised: June 9, 2025

1. Project Termination by Client

1.1 Cancellation of Services

Clients may cancel a service prior to project commencement without incurring any charges.

1.2 Termination After Project Start

If a client terminates the project after it has started, no monetary compensation will be issued. The client is responsible for all costs incurred and work performed up to the termination date.

2. Compensation Policy

2.1 Defective Services

If delivered services do not meet agreed-upon specifications or contain functional defects, clients may request a rectification.

Note: No monetary compensation will be provided.

2.2 Service Downtime

In the event of unexpected downtime due to issues originating from Abrar Future Tech’s side, clients may be eligible for:

Extended project timelines
Additional service credits

Note: No monetary compensation will be provided.

2.3 Missed Deadlines

If Abrar Future Tech fails to meet a mutually agreed-upon project deadline without valid cause, clients may request:

A project timeline extension

Note: No monetary compensation will be provided.

3. Process for Requesting Adjustments

3.1 Notification

Clients must notify Abrar Future Tech of any relevant issues within 15 days of project completion or problem occurrence.

3.2 Documentation

Clients should submit proper documentation such as:

Screenshots
Error reports
Detailed issue descriptions

This allows for effective evaluation.

3.3 Evaluation

Abrar Future Tech will assess the request and determine eligibility for service adjustments based on the information provided.

3.4 Resolution

If the request is deemed valid, adjustments or service credits will be provided as mutually agreed upon.

4. Exceptions

This policy does not apply to:

Client-initiated changes in requirements
Issues resulting from third-party integrations
Modifications made by the client after project commencement

By engaging Abrar Future Tech for web development and digital services, the client acknowledges and agrees to this Compensation Policy. We remain committed to maintaining transparency and delivering quality outcomes.