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Policy on Changes or Alterations in Client Requirements After Project Completion

Effective Date: October 2, 2023

At Abrar Future Tech LLP, we strive to deliver high-quality solutions tailored to meet our clients' needs. However, to maintain transparency and ensure fairness in our operations, we have established the following policy regarding changes or alterations to client requirements after project completion or when a project is dropped after completion:


1. Advance Payment Policy for Completed Projects

1.1. Non-Refundability of Advance Payment

  • If a client chooses to modify or alter the agreed-upon requirements after the project has been completed, or if the client decides to drop or terminate the project after completion, the advance payment made will not be refunded under any circumstances.
  • This non-refundable policy is to compensate for the time, resources, and efforts already invested in completing the original project as per the agreed requirements.

2. Process for Continuing Projects with New or Altered Requirements

2.1. Initiating the Process

  • If the client wishes to proceed with the project under new or altered requirements, Abrar Future Tech LLP will treat the changes as a new project or new phase of the existing project.

2.2. Preparation of New Quotation and Requirement Document

  • A revised requirement document will be prepared, detailing the scope of the new or altered requirements.
  • A new quotation will be issued based on the revised requirements, accounting for any additional resources, time, or expertise required to complete the changes.

2.3. Revised Advance Payment Terms

  • The advance payment for the new or altered requirements will be recalculated as 50% of the new quoted amount.
  • If the advance payment made for the original project does not meet the new advance threshold (50% of the new quotation), the client will be required to pay the balance amount to bring the total advance payment to 50% of the revised quotation.
    • Example:
      • Original Advance Paid: ₹1,00,000
      • New Quotation Amount: ₹3,00,000
      • Required Advance (50% of ₹3,00,000): ₹1,50,000
      • Balance to be Paid: ₹1,50,000 - ₹1,00,000 = ₹50,000

3. Work Resumption Conditions

3.1. Approval and Payment

  • Work on the new or altered requirements will only commence after:
    • The client has reviewed and approved the revised requirement document and new quotation.
    • The client has paid the adjusted advance amount to meet the 50% threshold of the new quoted amount.

3.2. Timeline Adjustments

  • The timeline for the project will be adjusted to account for the additional work required for the new or altered requirements. A new delivery schedule will be provided alongside the revised quotation.

4. General Terms and Conditions

4.1. No Retention of Original Terms for Altered Projects

  • The original terms, including pricing, timeline, and scope, will no longer apply once the requirements are modified or altered. The new agreement will supersede the old one.

4.2. Accountability for Client-Initiated Changes

  • Abrar Future Tech LLP will not be held liable for delays, additional costs, or disruptions caused by changes or alterations initiated by the client.

4.3. Mutual Agreement

  • Both parties must mutually agree on the revised requirements, quotation, and advance payment before any further work can proceed.

5. Client Acknowledgment

By engaging with Abrar Future Tech LLP, the client agrees to the terms and conditions outlined in this policy. This policy ensures that:

  • The work already completed is valued and compensated.
  • The additional work required due to changes or alterations is planned, resourced, and executed effectively.

For any queries or concerns regarding this policy, clients may contact their designated account manager.

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